Privacy Policy

Company name: Teifi Films

  • Registered address: Croesyllan, Llangoedmor, Cardigan, Ceredigion, SA43 2LF

This privacy policy applies within the UK, Europe and Internationally. Your privacy on the Internet is of the utmost importance to us and we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

How we might gain information

We gather two types of information about users:

  • Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic, postal or SMS newsletters and notifications, to participate in our enquiry forms, information request forms, to email a friend, and from participation in polls and surveys.
  • We also gather information through aggregated tracking information derived mainly by tallying page views, email statistics, website statistics, marketing statistics, sales statistics and booking statistics throughout our site. This information allows us to better tailor our content, products and services to visitor's/customer's needs and to help us structure, advertise and sponsor better and understand the demographics of our audience.
  • We may also purchase data
  • We also collect data at trade fairs and events we attend

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. We might also use cookies to track user traffic patterns (as described above).

If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use the main content portions of this site but you will need them enabled for our customer/student login area and online shop and any other functional parts of the web site that require you to be identifiable or logged in.

For any further clarification of this privacy policy in writing please feel free to contact us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security

TFC will always do their best to ensure that your information is stored securely, and protect ourselves from being hacked. However, as technology is constantly evolving, and the threat from cyber security, hacking and cyber terrorism is constantly growing, TFC are not infallible or immune.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on please contact us direct teififilms@gamil.com or you can contact us through the address at the top of this page.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
 

Your rights

  • Individuals have the right to withdraw consent and request erasure of personal data as long as it’s not data we’re contracted to have
  • Individuals have the right to request what information we hold about them
  • Individuals have the right to restrict processing of their data if they’re contesting the accuracy of their data or if the individual needs the data to be stored to establish, exercise or defend a legal claim
  • Individuals have the right to object to any processing undertaken for the purposes of direct marketing, including profiling.
     

Access to your information

Individuals have the right to access any personal information we hold about them.

Please email us if you wish to find out which personal information we hold about you, erase it, or to change it. There is no charge for this, except for excessive, repetitive or unfounded requests.

We will comply with requests within 1 calendar month.

We may need you to verify who you are before complying with your requests.

If an individual is not happy with how we have handled your data, you have the right to log a complaint with a supervisory authority.